BoutiqueMama.com | Boutique Web Templates | Boutique Websites

We have listed the most frequently asked questions about our products and services below. If you are still unable to find the answer to your question, please feel free to contact us anytime. We will be happy to answer any questions you may have and assist you in any way that we can.

I am new to this. How does this work? TOP
This is my most frequently asked question and understandably so :) I have outlined the basic steps involved in purchasing your new website design when using one of the web hosts I work with. Just click on the link to the left entitled, "How Does This Work?"

What web hosting companies do you work with? TOP
Please click on the Web Hosting Providers link for a list of our current approved Web Hosting Providers.

What if I already have a web host? TOP
If you do not choose to host with one of the web hosting companies we currently work with, unless otherwise arranged your template and graphics will be sent to you via email attachment and the coding and installation responsibility will be up to you. Sorry, no technical support will be provided on templates we do not install.

I already have a logo, can you add it to one of your designs? TOP
We would be happy to add your logo to one of our designs at no extra charge. However, the logo must be in the proper format and ready for upload as no editing to your logo is available. Please contact us prior to your purchase if you would like to use your own logo.

Can you do a color / font change to one of your designs? TOP
We are happy to do an overall color change to most of our designs for an additional fee. Please be sure to email us prior to your purchase to ensure this applies to the design you are interested in.

How many templates of each design do you sell? TOP
Ten of each design will be sold and then the design is retired permanently. This does not include the exclusive designs available for sale in our OOAK Web Template category. OOAK templates are sold only once.

Can I use my web template for my eBay auctions and storefront? TOP
Your web template and graphics are only to be used for the website you purchased the template for. (Please review the BoutiqueMama.com Terms of Use Documentation for more information.) We will be happy to create an auction template and/or eBay templates for you to match your design.

Do you add my categories, products and content? TOP
Your template purchase does not include the addition of categories, products, photos and text and this task will be your responsibility. Each of the web hosting companies we work with provide an excellent set of tutorials and friendly customer support to assist you with the process. If you do not wish to add your own content, we will be happy to provide this service to our customers for a fee of $50 per hour. Please click on Web Maintenance on the right navigation.

Can I use my graphics for my printed matter, such as my hang tags and newsletter, etc.? TOP
When you purchase a BoutiqueMama.com design, you are basically purchasing the template and graphics for the purpose they are intended for, which is for your website only. (Please review the BoutiqueMama.com Terms of Use Documentation for more information.) If you would like to purchase graphics for your printing needs, please see the category Print Design.

How long before I can expect my order? TOP
Following my receipt of your web hosting logins email, I will schedule your template installation which is usually 3-7 business days. If you have made any special requests or need to forward a logo to me, etc. your project will not be scheduled until I have received all items. If you have ordered add-ons these items will be forwarded to you in the next 2 business days, depending on how many items you have ordered. Please understand that Boutiquemama has many customers and I do the best I can to get your template installed in a timely manner. If your installation is scheduled for a given day, it will be installed that day, but it may not be until later in that day. Please be patient ;)

Can I sell or give my template to someone else to use if I don't need it anymore? TOP
When you purchase a template from BoutiqueMama.com you are purchasing a limited license to use the template and graphics as they are delivered to you. BoutiqueMama.com retains the copyright to the template and graphics. This license in not transferable, nor does it give you the right to sell it or gift it to someone else to use online.